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The Only Product Marketing Strategy That Matters in 2025

Stuart Crawford

Welcome
Discover the Value-First Framework for product marketing that focuses on delivering measurable value to specific customer segments – the approach that's outperforming traditional strategies in 2025.

The Only Product Marketing Strategy That Matters in 2025

Right.

Let's be brutally honest here.

Most product marketing strategies fail. Not because the products are rubbish but because the strategy behind them is fundamentally flawed.

I've spent the last decade working with businesses of all sizes, from startups scraping together their first launch to Fortune 500 companies with million-pound marketing budgets. And I've noticed something remarkable.

The difference between a product that crashes and burns versus one that dominates its market isn't luck. It's not timing. It's not even having the best product (though that helps).

It's having the right product marketing strategy that's relentlessly focused on delivering measurable value to a specific group of people.

Key takeaways
  • Most product marketing strategies fail due to flawed fundamentals, not poor products.
  • The Value-First Framework focuses on delivering measurable value to specific customer groups.
  • Effective customer segmentation identifies the most urgent pain points to address.
  • Proper market research reveals genuine customer needs beyond competitor assumptions.
  • Integrated marketing strategies generate higher ROI by aligning customer insights with product development.

The Value-First Framework: Your 2025 Product Marketing Advantage

The business landscape has shifted dramatically.

In 2025, consumers will be more informed, sceptical, and overwhelmed with options than ever before. They don't care about your fancy features or how innovative you think you are. They care about one thing: “How will this improve my life?”

That's where the Value-First Framework comes in – it's the backbone of every successful product marketing strategy I've implemented.

The framework is dead simple, but most companies still get it wrong:

  1. Identify a specific pain point that's costing people time, money, or emotional well-being
  2. Create a product that solves that pain point 10× better than existing solutions
  3. Communicate that value proposition with crystal clarity
  4. Prove it works before asking for the sale
  5. Make it absurdly easy to buy and start using

This isn't revolutionary. But executing it properly? That's where 90% of companies drop the ball.

Let me show you step-by-step how to implement this in your business.

Customer Segmentation: Finding Your Perfect Match

Customer Segmentation Finding Your Perfect Match

Your product isn't for everyone. And if you're trying to sell to everyone, you're selling to no one.

Effective customer segmentation is the foundation of any solid product marketing strategy. But most companies approach this backwards.

They create a product and then try to figure out who might want it. That's a recipe for disaster.

Instead, start with the customer. Who has the most acute pain that your solution can address? Who would get the most value from what you offer?

Here's how to segment properly:

  1. Behavioural analysis: What actions do your ideal customers take before they're ready to buy? What problems are they actively trying to solve right now?
  2. Demographic precision: Move beyond basic age and location data. What specific position do they hold? What authority level do they have? What's their purchasing power?
  3. Psychographic deep dive: What keeps them up at night? What are their core values? What would make them look good to their peers or superiors?
  4. Value sensitivity: How much is solving this problem worth to them? Some segments have the same problem but vastly different willingness to pay for a solution.
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In my work with SaaS companies, conversion rates jump by 317% simply by narrowing the focus from “small businesses” to “independent law firms with 5-15 employees struggling with client intake processes.”

The more specific, the better.

Don't just create customer personas – create customer psychographies. Understand not just who they are but why they make their own decisions.

Market Research: The Unfair Advantage

Most market research is rubbish.

Companies spend thousands on fancy reports and then make decisions based on what people say they want, not what they do.

Savvy product marketers know better.

Proper market research gives you an unfair advantage because it reveals the gap between what competitors think customers want and need.

Here's how to do it right:

  1. Competitor analysis with a twist: Don't just list features and pricing. Analyse their customer reviews – specifically the negative ones. What promises are they making but not delivering on? That's your opportunity.
  2. Search intent mining: Tools like SEMrush and Ahrefs show what your target audience is actively searching for. But don't stop at keywords – analyse the questions they're asking in forums, social media, and review sites.
  3. Sales call analysis: Record (with permission) and analyse sales calls. What objections come up repeatedly? What features get prospects most excited? This is gold.
  4. User testing with prototypes: Before building the complete product, create a simplified version and watch real users interact with it. Their behaviour will tell you what they need.

Through this process, one of my e-commerce clients discovered that their target market didn't actually care about the feature they were planning to build their entire marketing campaign around. They pivoted before launch and saved nearly £75,000 in development and marketing costs.

Market research isn't sexy, but it prevents you from building products no one wants and creates marketing messages that resonate.

Brand Positioning: Standing Out in a Sea of Sameness

Here's the painful truth.

Your customers can't tell the difference between you and your competitors.

Every SaaS tool claims to “streamline workflows.” Every coaching programme promises “transformation.” Every ecommerce brand offers “quality and convenience.”

Yawn.

Effective brand positioning isn't about being different for the sake of it. It's about being meaningfully different in a way that matters to your target customer.

There are four key elements to position properly:

  1. Category definition: Sometimes, the winning move isn't to be the best in an existing category but to create a new one where you're the only logical choice. Ask yourself: “What category can we create where we'd be the obvious leader?”
  2. Polarising stance: Take a strong position against the status quo in your industry. What “best practice” actually doesn't work that well? Call it out directly and position your approach as the more innovative alternative.
  3. Ownership of a methodology: Don't just offer a product; offer a unique approach or system only you provide. Name it. Document it. Own it in your market's mind.
  4. Specificity in outcome: Don't promise vague benefits. Promise specific results. Not “better marketing” but “3× more qualified leads within 60 days.”

I helped a productivity app reposition from “the best way to manage your tasks” (yawn) to “the first anti-distraction task system for ADHD entrepreneurs.” Their conversions increased by 211% with no other changes to their product or marketing.

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Your positioning should make some people love you and others completely uninterested. If everyone likes your positioning, it's too generic to be effective.

Value Proposition: The Make-or-Break Element

Unique Value Proposition Slack Example

Let's cut through the nonsense.

Your value proposition isn't a clever slogan. It's not your mission statement. And it's not a list of features.

Your value proposition is the most precise possible articulation of why your specific customer should give you their money instead of keeping it or giving it to a competitor.

In 2025, a strong value proposition has three essential components:

  1. Relevant outcome: What specific, measurable result will your customer achieve?
  2. Unique mechanism: How exactly do you deliver this outcome in a way that's different from alternatives?
  3. Proof vehicle: What evidence can you provide upfront that proves you can deliver?

Here's an example of a weak value proposition: “Our AI-powered platform helps businesses grow faster.”

And here's that same proposition transformed: “Financial advisors generate 47% more qualified appointments in 30 days using our proprietary Client Attraction System, proven across 1,200+ advisory firms.”

The difference is stark.

Your value proposition should be so clear and compelling that your ideal customer immediately thinks, “That's exactly what I need.”

Test various versions with actual prospects. The one that gets the most “How does that work?” or “Tell me more” responses is usually your winner.

Marketing Funnel Engineering: Beyond the Basics

Forget what you know about traditional marketing funnels.

In 2025, the linear progression from awareness to consideration to decision is dead. Today's customer journey looks more like a chaotic pinball machine than a neat funnel.

Modern product marketing requires engineering multiple entry points and personalised paths based on customer readiness.

Here's how to engineer a modern marketing funnel:

  1. Problem-aware content: Create valuable resources that address the specific problems your target audience is experiencing without pitching your solution. Establish expertise and build trust first.
  2. Solution-aware differentiation: Once they understand potential solutions, clearly articulate why your approach is fundamentally different and superior for their specific situation.
  3. Product-aware demonstration: Show, don't tell. Create interactive demos, case studies, and comparison tools that let prospects experience the value themselves.
  4. Trial-to-paid bridging: The moment between trying and buying is critical—engineer-specific “aha moments” where users experience the core value of your product as quickly as possible.

The key difference in this approach is that it's not just about moving people from one stage to another – it's about delivering value at each stage, regardless of whether they buy.

I worked with a B2B software company that completely scrapped their demo request form (which was getting minimal conversions) and replaced it with a “Value Calculator” tool. Prospects could input their data and see the specific ROI they could expect, and only then were they offered a personalised demo. Lead quality improved by 78%, and sales cycle time decreased by 41%.

Modern funnels don't push people toward a sale; they pull them in by delivering increasingly specific value.

Product Lifecycle Management: Staying Relevant

Product Lifecycle For Marketing

Products die when companies get complacent.

The market shifts. Customer needs evolve. New competitors emerge. And suddenly, your once-revolutionary product is yesterday's news.

Strategic product lifecycle management is about staying one step ahead of these changes.

Here's how to approach each stage:

  1. Introduction phase: Focus on early adopters who care more about solving their problems than having a perfect product. Collect obsessive amounts of feedback and iterate rapidly.
  2. Growth phase: This is when competitors notice your success. Double down on what makes your product unique while expanding features to serve adjacent needs within your core customer base.
  3. Maturity phase: Most companies start to coast here. Don't. This is when you should invest in next-generation features and explore new market segments before growth naturally slows.
  4. Decline phase: Recognise the signs early. Either reinvent the product completely or create a strategic sunset plan that transitions customers to your newer offerings.
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The secret is to work on your product's next iteration before you actually need it.

One of my clients, a marketing automation tool, started developing their AI-powered features 18 months before their competitors, not because customers were asking for it yet, but because they recognised where the market was heading. When the demand suddenly spiked, they were ready while everyone else was still developing.

Your product lifecycle management strategy should focus on solving tomorrow's problems today.

Pricing Strategy: The Profit Multiplier

Pricing is the most overlooked lever in product marketing.

A 1% improvement in pricing yields an 11% increase in profits on average. No other business strategy comes close to that ROI.

Yet most companies set their prices based on costs or competitor benchmarks rather than value delivered.

In 2025, sophisticated pricing strategies include:

  1. Value metric alignment: Charge based on a metric that directly correlates with the value customers receive. As they get more value, they pay more – but they're happy to do so.
  2. Good-better-best tiering: Create at least three pricing tiers that serve different customer segments with different needs and willingness to pay.
  3. Strategic premium positioning: Include a premium option that makes your target option look more reasonable by comparison, even if few people choose the premium tier.
  4. Expansion revenue paths: Design your pricing structure to naturally increase revenue as customers grow or use more of your product without renegotiation.

One ecommerce platform I worked with switched from a flat monthly fee to charging a small percentage of sales processed through their platform. This aligned perfectly with merchant success, as their merchants made more money, so did the platform. Revenue increased by 284% within 7 months with minimal customer pushback.

Your pricing strategy should make customers feel they're getting a bargain while maximising your profit potential.

Go-to-Market Strategy: The Coordinated Assault

What Is A Go To Market Strategy
Source: Cognism

Most product launches fail because marketing, sales, product, and customer success teams operate from different playbooks.

A proper go-to-market strategy coordinates all customer-facing teams around a unified plan of attack.

Here's how to nail your go-to-market approach:

  1. Sequential pre-launch phases: Build anticipation with increasingly valuable content that educates your market before asking for the sale.
  2. Launch partnership network: Identify complementary (non-competing) companies already serving your target audience and create win-win launch partnerships.
  3. Success story seeding: Work with select beta customers to generate compelling case studies before your official launch.
  4. Objection-specific content: Create resources that directly address each common objection your sales team encounters.

A B2B client of mine delayed their launch by six weeks to properly implement this approach. It seemed risky then, but their first-month revenue was 3.8× higher than projected, and their customer acquisition cost was 62% lower than the industry average.

Your go-to-market strategy should feel less like throwing a product into the market and hoping for the best and more like a carefully orchestrated campaign where each element builds on the previous one.

Here's a controversial take: Your product roadmap should be driven by marketing insights, not just engineering priorities.

The best companies create tight feedback loops between customer feedback, marketing messaging, and product development.

This alignment ensures that:

  1. Marketing isn't promising what the product can't deliver
  2. The product is building features that drive sales
  3. Customer success can deliver on the promises marketing makes
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When these three teams are misaligned, you get feature bloat, disappointed customers, and marketing messages that don't reflect reality.

I helped implement a “message-to-feature” alignment process at a SaaS company where marketing and product teams would meet bi-weekly to ensure the highest-converting marketing messages reflected in the product roadmap priorities.

Within two quarters, their feature adoption rates increased by 67%, and their renewal rates jumped by 23%.

Your product roadmap should be a strategic marketing document as much as a development schedule.

A/B Testing: Beyond Basic Buttons

Ab Testing Email Marketing Designs

Most companies waste their A/B testing resources on low-impact elements like button colours or headline tweaks.

Strategic A/B testing focuses on validating fundamental assumptions about your product marketing strategy.

The highest-impact tests include:

  1. Value proposition testing: Create landing pages with completely different core value propositions to see which resonates most with your market.
  2. Price structure experiments: Test fundamentally different pricing models with small segments of your audience.
  3. Onboarding flow overhauls: Test radically different approaches to introducing new users to your product.
  4. Messaging framework validation: Test different messaging approaches based on customer pain points.

A financial software company I consulted with tested two different positioning approaches: one focused on “saving time” and another on “reducing errors.” The error-reduction positioning generated 312% more qualified leads, completely changing their marketing strategy.

Your A/B testing programme should validate strategic assumptions, not just tactical elements.

Customer Journey Mapping: The Experience Edge

In 2025, product experience is a primary differentiator.

Customer journey mapping goes beyond basic user flows to design emotional experiences at each touchpoint.

Effective journey mapping includes:

  1. Emotional state tracking: Document how you want customers to feel at each stage of interaction with your product and company.
  2. Friction audit: Identify every confusion, delay, or frustration point in the current experience and systematically eliminate them.
  3. Moment creation: Design specific “wow moments” that exceed customer expectations and create word-of-mouth.
  4. Feedback integration: Build feedback mechanisms at key points in the journey to continuously improve the experience.

I worked with an ecommerce brand that completely redesigned its unboxing experience based on journey mapping. They identified that the moment of receiving the product was emotionally flat and missing an opportunity for delight.

By adding personalised thank-you notes and unexpected small gifts, their social media mentions increased by 214%, and the repeat purchase rate improved by 27%.

Your customer journey map should be a living document that evolves as you learn more about your customers' emotional needs.

Growth Hacking: Systematic Experimentation

The Growth Hacking Cycle

Let's clarify something important.

Growth hacking isn't about tricks or shortcuts. It's about systematic experimentation across the customer journey to find leverage points others miss.

The most effective growth hacking process includes the following:

  1. Viral loop engineering: Design specific mechanisms that incentivise and reward customers for bringing others into your product.
  2. Network effect amplification: Identify ways to make your product more valuable as more people use it.
  3. Platform leverage: Find ways to tap into existing platforms where your customers spend time.
  4. Conversion rate optimisation: Continuously test and improve every step in your conversion process, focusing on the most significant drop-off points.

I advised that a subscription box service implement a simple referral programme where the referrer and the new customer receive a free premium item in their next box. This single growth hack accounted for 41% of all new customers within three months at an acquisition cost 68% lower than their paid channels.

Effective growth hacking requires both creativity and rigorous testing methodology.

Sales Enablement: Arming Your Revenue Team

Your product marketing strategy is only as good as your sales team's ability to execute it.

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Sales enablement creates the bridge between your marketing strategy and revenue results.

Key elements include:

  1. Battle card creation: Develop comprehensive guides for how to position against each specific competitor, including talking points for common objections.
  2. Call recording analysis: Regularly review sales calls to identify patterns in what's working and what's not.
  3. ROI calculator development: Create tools that help sales reps quantify the specific value of your solution for each prospect.
  4. Objection management system: Document every objection that comes up in sales conversations and develop specific responses that have proven effective.

A B2B software company I worked with created a “value discovery framework” that sales reps could use to guide conversations with prospects. This structured approach increased their close rate by 47% and average deal size by 32%.

Your sales enablement strategy should make it almost impossible for sales reps to go off-message while giving them flexibility to adapt to specific customer needs.

Content Marketing Plan: Beyond Blog Posts

What Is Content Curation In Marketing

Content marketing in 2025 is less about volume and more about strategic alignment with the buying journey.

Modern content marketing plans include:

  1. Cornerstone content development: Create comprehensive, authoritative resources on topics central to your value proposition.
  2. Content personalisation: Develop systems to show different content to different segments based on their specific needs and stages in the buying process.
  3. Multi-format repurposing: Transform core insights into multiple formats, including video, audio, interactive tools, and visual assets.
  4. Thought leadership cultivation: Identify contrarian or forward-thinking positions your brand can own in the market conversation.

A SaaS platform focused on the construction industry created an interactive “Compliance Risk Calculator” that lets visitors input their specific situation and receive a personalised assessment. This single interactive content generated more qualified leads than their previous six months of blog posts combined.

Your content strategy should focus on creating assets that continue to generate value for years, not just drive temporary traffic spikes.

Behavioural Targeting: The Right Message at the Right Time

Generic messaging no longer cuts it.

Behavioural targeting uses specific user actions to determine what message will resonate most at each point in their journey.

Effective behavioural targeting includes:

  1. Intent signal capture: Identify specific behaviours that indicate buying intent and trigger appropriate follow-up.
  2. Engagement scoring: Develop a system that scores user engagement and adapts messaging based on their level of interest.
  3. Segment-specific messaging: Create different messaging tracks for different user segments based on their behaviour patterns.
  4. Abandonment recovery: Design specific interventions for users who show interest but drop off before converting.

An ecommerce client implemented a behavioural targeting system that identified browsing patterns associated with high purchase intent. When these patterns were detected, visitors would see social proof elements highlighting popular purchases by similar customers. This single change increased conversion rates by 27%.

Your behavioural targeting strategy should make customers feel like you understand their situation, not like they're being tracked.

Conversion Rate Optimisation: The Science of Persuasion

Setting Up Conversion Tracking

Conversion optimisation isn't just about tweaking landing pages.

It's about understanding and systematically addressing the psychological barriers preventing customers from taking action.

Advanced CRO tactics include:

  1. Micro-commitment sequences: Break the conversion process into smaller, easier-to-say-yes-to steps.
  2. Social proof automation: Dynamically displays the most relevant testimonials and case studies based on visitor characteristics.
  3. Cognitive bias leverage: Intentionally design experiences that utilise proven psychological principles like scarcity, reciprocity, and commitment/consistency.
  4. Personalised objection handling: Display different trust elements based on detected hesitation patterns.

A high-ticket coaching programme I worked with completely redesigned its application process based on these principles. Instead of asking for contact information upfront, they first asked questions about the prospect's current situation and goals, creating investment in the process. Completed applications increased by 71%, and application quality improved dramatically.

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Your conversion optimisation strategy should focus on removing psychological friction, not just technical friction.

Product-Market Fit Measurement: The North Star

Product-market fit isn't binary. It exists on a spectrum, and you can measure and improve it over time.

Effective product-market fit measurement includes:

  1. The 40% rule: Survey customers asking, “How would you feel if you could no longer use this product?” If over 40% say “very disappointed,” you've found product-market fit.
  2. Usage frequency tracking: Monitor how often customers use your product compared to industry benchmarks.
  3. Second-order metrics: Look beyond direct usage to metrics that indicate deep integration into workflows or lives.
  4. Word-of-mouth coefficient: Measures the percentage of new customers who come from referrals.

A mobile app client discovered that while their overall usage metrics looked healthy, they had product-market fit with only one specific segment – independent professionals in their 30s. They refocused their entire marketing strategy on this segment and saw customer acquisition costs drop by 56%.

Your product-market fit measurement should tell you whether you have it, but with whom and to what degree.

Email Marketing Strategy: Nurture and Convert

Visual Email Marketing Design Content

Email remains the highest ROI channel for most businesses when done correctly.

Modern email marketing strategies include:

  1. Behaviour-based automation: Trigger specific email sequences based on user actions rather than arbitrary time delays.
  2. Segmentation sophistication: Move beyond basic demographic segmentation to segmenting by specific pain points and behavioural patterns.
  3. Value-first sequences: Focus on delivering genuine value in each email, building trust before asking for the sale.
  4. Re-engagement science: Develop specific strategies for winning back dormant subscribers and customers.

A B2B client implemented a “content engagement scoring system” that tracked which content topics each lead engaged with most. Their email system would then automatically send more of that specific content type, resulting in a 218% increase in email engagement and a 76% increase in sales call bookings.

Your email strategy should feel less like marketing and more like a helpful resource arriving exactly when needed.

Storytelling in Marketing: Creating Believers

Features tell, stories sell.

Strategic storytelling in product marketing creates an emotional connection and memorable differentiation.

Compelling marketing storytelling includes:

  1. Customer transformation narrative: Tell how customers' lives or businesses change after using your product.
  2. Founder's mission: Share the authentic reason why your company exists beyond making money.
  3. Product origin story: Explain the specific problem that inspired your product's creation.
  4. Values in action: Don't just list company values – share stories demonstrating those values in practice.

A cybersecurity company I worked with transformed their messaging from technical feature lists to telling how their founder's previous company was devastated by a data breach, inspiring them to build a better solution. This narrative approach increased demo requests by 94%.

Your storytelling strategy should make logical benefits feel emotionally significant.

The Integrated Approach: Putting It All Together

Here's the thing about product marketing strategy – all these elements must work together as an integrated system.

When your customer segmentation informs your positioning, shapes your value proposition, guides your content strategy, and supports your sales enablement… magic happens.

The most successful product marketing strategies I've implemented follow this process:

  1. Start with deep customer understanding
  2. Develop a differentiated market position
  3. Craft a compelling value proposition
  4. Build a content ecosystem that educates and nurtures
  5. Enable sales with powerful tools and messaging
  6. Continuously optimise based on data and feedback

This integrated approach resulted in a 412% ROI for one of my enterprise SaaS clients within the first year of implementation.

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FAQS About Product Marketing Strategy

What's the difference between marketing strategy and product marketing strategy?

Marketing strategy encompasses all marketing activities for an organisation. In contrast, product marketing strategy focuses specifically on bringing products to market successfully and driving their adoption and growth.

How often should we revisit our product marketing strategy?

At a minimum, quarterly, but ideally, you should have continuous feedback mechanisms to allow for real-time adjustments when market conditions or customer needs shift.

What's the biggest mistake companies make with product marketing?

Starting with the product instead of the customer. The most successful strategies begin with deep customer understanding and then shape the product and messaging to address specific needs.

How do you measure product marketing success?

Beyond revenue, look at product adoption rates, customer acquisition costs, conversion rates at each funnel stage, and customer lifetime value. The most crucial metric is often the customer lifetime value ratio to acquisition cost.

How does product marketing differ for B2B versus B2C products?

B2B typically involves longer sales cycles, multiple decision-makers, and more emphasis on ROI and business outcomes. B2C often focuses more on emotional benefits and immediate value. However, the fundamental principles remain the same.

Should product marketing sit under marketing or product?

Product marketing should be a bridge between these departments. In practice, the reporting structure matters less than having transparent processes for collaboration between product, marketing, and sales teams.

How large should our product marketing team be?

This varies widely by size and complexity, but even small companies should have at least one person dedicated to product marketing. Specialisation becomes important across segments, products, or marketing functions as you grow.

What's the role of product marketing in pricing decisions?

Product marketing should lead pricing strategy, as they best understand customer value perception, competitive positioning, and willingness to pay across segments.

How should product marketing collaborate with content marketing?

Product marketing should provide the strategic direction and messaging framework that content marketing executes against. Regular collaboration ensures that content aligns with product positioning and addresses specific customer needs.

What skills are most important for product marketers in 2025?

The best product marketers combine data analysis skills, customer empathy, strategic thinking, and communication abilities. Understanding behavioural psychology and experience with AI tools are increasingly becoming essential.

Your Next Steps: Implementing The Value-First Framework

If there's one thing you take away from this article, let it be this:

Your product marketing strategy must relentlessly focus on delivering and communicating specific, measurable value to a clearly defined customer segment.

The companies dominating their markets in 2025 and beyond aren't necessarily those with the best technology or the most significant marketing budgets. They're the ones who understand their customers most deeply and connect their product's value to those customers' needs most effectively.

Start by auditing your current product marketing strategy against the framework outlined in this article. Identify the weakest links and focus your improvement efforts there first.

Remember, in product marketing, clarity beats cleverness every time.

Your customers don't care how innovative or cutting-edge your product is. They care about how it makes their lives better. Make that value proposition crystal clear, back it up with proof, and you'll have the only product marketing strategy that truly matters.

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Written By
Stuart Crawford
Stuart Crawford is an award-winning creative director and brand strategist with over 15 years of experience building memorable and influential brands. As Creative Director at Inkbot Design, a leading branding agency, Stuart oversees all creative projects and ensures each client receives a customised brand strategy and visual identity.

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