5 Essential POS Integrations for Digital Transformation
In 2023, consumer spending on online shopping in the USA was more than in-store shopping.
This highlights that no matter how successful your brick-and-mortar store is, it's essential to embrace digital transformation and take your retail business online if you want to reach more customers, especially Millennials and Gen Zs.
Luckily, your point-of-sale (POS) system can act as a centralised system to sync your physical store with your newly built online store.
In today's competitive eCommerce market, you must integrate your POS system with efficient software and tools.
This article will explore five essential POS integrations for retailers wanting to do business online. However, let's first take a look at some of the benefits of POS integrations:
- Data-driven decisions. POS integrations provide retailers valuable sales, inventory, and customer behaviour data. All of which can be used to make data-driven business decisions.
- Improved customer experience. POS integrations can store customer information and speed up the checkout process, improving the customer experience.
- Streamlined operations. POS integrations streamline operations by automating sales and payment processing and managing inventory.
- Targeted marketing campaigns. POS integrations can gather customer data to help retailers create targeted campaigns with personalised offers, recommendations, and promotions.
- Product and promotion optimisation. POS integrations can identify top-selling products and trends so retailers can adjust their sales strategy and pricing accordingly. In addition, retailers can upsell products.
🔰 TL;DR: As online shopping surpasses in-store purchases, retailers must embrace digital transformation. Integrating Point of Sale (POS) systems with essential software can help businesses transition online effectively.
5 Essential POS Integrations to Take Your Business Online

Shopify
Shopify is among the world's largest eCommerce platforms. It provides everything you need to start a branded website and begin trading online.
Integrating your chosen POS system with an eCommerce platform such as Shopify enables retailers to synchronise inventory management, streamline order processing, and provide a seamless customer experience.
In addition, an eCommerce platform integration synchronises product, order, inventory, and customer data between the systems in real time, enabling you to make more informed business decisions.
Alternative eCommerce integrations include Wix, BigCommerce andWooCommerce.
LoyalZoo
Customer retention strategies are five times cheaper than customer acquisition strategies.
So, taking care of your existing customers is essential, and one way to do this is through digital loyalty programs.
A loyalty program integration will allow you to automatically reward customers, meaning they'll keep returning to your website to build up points and reap the rewards.
LoyalZoo allows you to set up a fixed reward program or different tiers depending on spending.
In addition, you can also set up a membership loyalty scheme to offer your customers more for a monthly fee.
On average, a business using Loyalzoo to run its loyalty program sees a 13% increase in revenue.
An alternative loyalty program integration is LoyaltyDog.
Unleashed Software
Unleashed Software is the highest-rated and most recommended inventory software on the planet, and it can be integrated with various POS systems.
This software offers real-time stock control and reporting, which helps retailers maintain optimal inventory levels, automate critical tasks, and reduce human errors.
In addition, Unleashed Software automates reordering and forecasts demand.
QuickBooks
QuickBooks is an all-in-one accounting tool that can be integrated with various POS systems. The software offers a range of features, from invoicing to financial reporting.
In addition, QuickBooks supports multiple currencies and can handle complex tax calculations, making it the perfect choice for international online retailers.
Alternative accounting integrations include Xero and FreshBooks.
MailChimp

Mailchimp is a marketing and customer relationship management tool that integrates POS. It allows businesses to export customer data and create targeted marketing campaigns.
Integrating your POS system with an email marketing platform enables retailers to segment customers based on purchase history, behaviours, and preferences.
This helps businesses to send targeted marketing emails, connect with customers on a deeper level, and nurture relationships to drive repeat sales.
For example, an online pet accessory supplier could send emails offering their customers product recommendations or personalised discounts on their usual purchases.
Alternative marketing integrations include ActiveCampaign and GetResponse.
Ready To Embrace Digital Transformation?
Some popular integrations include eCommerce platforms, loyalty programs, inventory management software, accounting solutions, and marketing tools.
However, the right integrations for your retail business depend on your POS's existing capabilities and unique needs.
FAQs
Why is digital transformation necessary for retailers in 2025?
Digital transformation is crucial because consumer spending on online shopping in the USA now exceeds in-store shopping. Retailers must establish an online presence alongside their physical stores to reach more customers, especially Millennials and Gen Z.
How can a POS system help transition to online retail?
A POS system can be a centralised hub to synchronise your physical store with your online store. It helps manage inventory, process orders, and maintain consistent customer data across both channels.
What are the main benefits of integrating a POS system with other software?
Key benefits include:
Enabling data-driven decisions
Improving customer experience
Streamlining operations
Facilitating targeted marketing campaigns
Optimising products and promotions
Which eCommerce platform integration is recommended for retailers?
The article recommends Shopify as one of the world's largest eCommerce platforms. However, alternatives like Wix, BigCommerce, and WooCommerce are also mentioned.
How can loyalty program integrations benefit online retailers?
Loyalty program integrations like LoyalZoo allow retailers to reward customers, automatically encouraging repeat visits and purchases. On average, businesses using LoyalZoo see a 13% increase in revenue.
What role does inventory management software play in online retail?
Inventory management software like Unleashed Software offers real-time stock control and reporting, helping retailers maintain optimal inventory levels, automate tasks, and reduce errors. It also assists with reordering and demand forecasting.
Why is accounting software integration important for online retailers?
Accounting software like QuickBooks streamlines financial processes, from invoicing to reporting. It's beneficial for international retailers as it supports multiple currencies and complex tax calculations.
How can marketing tool integrations enhance an online retail business?
Marketing tools like MailChimp allow businesses to export customer data and create targeted campaigns. This enables retailers to segment customers based on purchase history and preferences, facilitating personalised marketing efforts.
Are these integrations suitable for all types of retail businesses?
While the article mentions popular integrations, it emphasises that the right integrations depend on your POS system's existing capabilities and unique business needs.
How does POS integration help with customer retention?
POS integrations can store customer information, speed up checkout, and enable loyalty programs. This improved customer experience and personalised rewards can significantly boost customer retention.
Can POS integrations help with pricing strategies?
Yes, POS integrations can identify top-selling products and trends, allowing retailers to adjust their sales strategy and product pricing accordingly. This data-driven approach can optimise pricing and promotional strategies.
How do POS integrations impact inventory management for online retailers?
POS integrations with inventory management software provide real-time stock control across physical and online stores. This synchronisation helps prevent overselling, enables accurate stock forecasting, and streamlines reordering processes.