How Much Does Website Development Cost? (Agency Breakdown)
Asking “how much does a website cost?” is like asking “how much does a vehicle cost?”.
Are you buying a moped to deliver pizza, or a 40-tonne lorry to haul goods across the country? One costs a couple thousand pounds; the other costs more than a house. Both are “vehicles,” but they solve entirely different problems.
The price tag is meaningless without context.
This isn't another vague article filled with “it depends.” This is a breakdown of the what, the why, and the who. We will pull back the curtain on the website development cost so you can make a wise investment instead of a panicked purchase.
The real question isn't what a website costs. It's what it's worth.
- Website development costs vary significantly based on scope, technology, and expertise involved.
- Estimates for 2025 indicate DIY sites range from £100-£500, while complex enterprises can exceed £100,000.
- Ongoing maintenance, hosting, and SEO are crucial for website longevity and performance.
Let's Get It Over With: The Numbers You're Here For
You're here for figures, so here they are. This is the cheat sheet. These are the ballpark numbers for getting a website built in 2025.
Read them, absorb them, and then read on to understand what drives these prices.
Website Cost Cheat Sheet (2025 Estimates)
| Website Type / Method | Upfront Cost (GBP) | Typical Use Case |
| DIY Website Builder (Wix, etc.) | £100 – £500 | Hobbyists, brand new sole traders, market testing. |
| Freelancer (Template-based) | £1,500 – £4,000 | Small local businesses, portfolios, and basic brochures. |
| Freelancer (Custom) | £4,000 – £8,000 | Growing businesses need specific functions or design. |
| Small Agency (Inkbot's tier) | £8,000 – £25,000 | Established SMEs, growth-focused startups, and e-commerce. |
| Large Agency / Enterprise | £25,000 – £100,000+ | National brands, complex web apps, and custom software. |
These figures are a snapshot. They are not a quote. The rest of this article explains the machinery behind these numbers and why a project can sit at any bracket's low or high ends.
The Three Levers That Control Your Website Cost
Your website's price isn't pulled from a hat. It's a calculation based on three fundamental levers. Understand these, and you'll understand your quote.
It all comes down to Scope, Technology, and People.
Lever 1: Scope (What the Website Needs to Do)

Scope is the single most significant factor. It’s the list of requirements. The bigger and more complex the list, the higher the cost.
Size & Complexity This is the most obvious one. A 5-page “brochure” website that just lists services and a phone number is simple. A 500-product e-commerce store with filtered search, customer accounts, and multiple payment options is not. The number of pages, the layouts' intricacy, and the content's depth all contribute to the hours required.
Custom Design vs. Template Here is my first pet peeve: believing that a cheap template is a clever shortcut. It's not.
A template is an off-the-rack suit. It might fit okay, but it was made for everyone and no one. It forces your business into a pre-defined box.
A custom design is a tailored suit. It's built around your specific brand, audience, and business goals. It costs more because it involves a proper design process: wireframing, user experience (UX) research, and creating a unique user interface (UI). It’s an investment in a brand asset that actually works.
Functionality A website isn't just a collection of pages; it's a tool that performs tasks. Each task is a feature, and features add complexity and cost.
Consider the difference between:
- A simple contact form.
- A multi-step booking system that integrates with your calendar.
- A property search tool that pulls from a live database.
- A custom calculator for financial services.
These aren't just “add-ons.” Mini-applications within your site require specialist development, testing, and maintenance. This is where “feature bloat” becomes a problem. Adding features you think are cool, rather than features your customers need, is the fastest way to inflate your budget for no reason.
Content & SEO: Who is writing the words for the website? Who is sourcing the images? Who is researching the keyword to ensure people can find the Google site? A beautiful website with no content is an empty shop. A website with no SEO foundation is an invisible shop.
Professional copywriting and foundational SEO are specialist skills. A quote should specify if they are included. Often, they are not.
Lever 2: Technology (The Engine Under the Hood)

The platform your website is built on has a massive impact on its initial cost, ongoing maintenance, and capabilities.
The Platform Matters. There are hundreds of options, but most professional websites are built on one of a few key platforms.
- WordPress: This is the world's most popular Content Management System (CMS), powering over 40% of the web. Its strength is its infinite flexibility. Its weakness is that this flexibility adds complexity. It needs professional setup, security hardening, and regular maintenance.
- Shopify: The undisputed leader for most e-commerce businesses. Shopify makes managing products, taking payments, and handling shipping incredibly easy. The trade-off is less design freedom and a reliance on their app ecosystem, where monthly fees can stack up quickly.
- Webflow: A favourite among design agencies. Webflow offers near-total visual control without needing to write code in the same way as a traditional developer. It's brilliant for creating stunning, animation-heavy sites, but can be more complex for clients to manage themselves without training.
Integrations: Modern businesses run on interconnected software. Your website often needs to “talk” to other systems. This is done through Application Programming Interfaces (APIs).
Does your website need to:
- Send new leads directly to your Salesforce CRM?
- Sync inventory with your stock management system?
- Pull in data from a third-party supplier?
API work is specialised development. It requires precision and testing to ensure data flows correctly and securely. It is a significant cost factor for any business that relies on automation.
Lever 3: People (Who is Building It)

The final lever is the “who.” The experience, structure, and process of the person or team you hire directly correlate with the price.
The DIY Route Platforms like Wix and Squarespace market themselves as the easy, cheap option. And for a brand new hobbyist or someone just testing an idea, they can be. You pay a small monthly fee and build it yourself.
The Con: Your time is not free. You are now the designer, developer, strategist, copywriter, and SEO specialist. The platform's limitations often become apparent months after you need a feature the template doesn't support.
The Freelancer Hiring a freelancer can be an excellent choice. You get direct access to one expert. A good freelancer can produce high-quality work, often for less than an agency, because they have lower overheads.
The risk is that one person can't be an expert in everything. You might find a brilliant developer who is a mediocre designer, or a stunning designer who doesn't understand the technical side of SEO. You are also reliant on that one person's availability.
The Small Agency. This is the sweet spot for most established small and medium-sized businesses. An agency like Inkbot Design provides a coordinated team of specialists.
You get a strategist, a UX/UI designer, a developer, and a project manager. They work together under a proven process. This reduces risk and produces a more polished, strategic, and practical end product. The higher cost reflects the combined expertise and streamlined project management. Our own web design services are structured this way to ensure all bases are covered.
The Large Agency. These agencies work with national and international brands. They have deep teams and multiple departments, and handle projects with budgets in the high five, six, or even seven figures. They are brilliant at what they do, but their overheads and processes are overkill for a typical SME.
A Practical Breakdown: Website Cost by Business Type
Let's apply those three levers to some real-world examples. Here’s what different types of businesses can expect to pay, and what they get for their money.

The Solopreneur / Startup “Digital Business Card”
The main goal here is to establish legitimacy. It’s a place to send potential clients to prove you’re a real, professional operation.
- Goal: Look credible and provide a point of contact.
- Typical Scope: A 5-7 page site. Think Home, About, Services (as individual pages), Blog, and a Contact page.
- Platform: A well-chosen premium WordPress template, customised by a professional, is a common choice. A high-end Squarespace site can also work.
- Cost Estimate: £2,000 – £5,000. This typically involves a freelancer or a junior agency customising a template with your branding and content.
The Established Local Service Business (e.g., A Builder, an Accountant)
This business isn’t just looking for legitimacy; it’s looking for leads. The website is a primary marketing tool.
- Goal: Generate a steady stream of qualified leads through local search.
- Typical Scope: Everything from the startup package, but with more depth. This includes portfolio/case study sections, detailed service pages optimised for search, clear calls-to-action (e.g., “Request a Consultation”), and a solid local SEO foundation.
- Platform: A semi-custom or fully custom WordPress site is the industry standard. It provides the flexibility needed for SEO and content marketing.
- Cost Estimate: £6,000 – £15,000. This price range gets you a small agency that understands lead generation. They won't just build a pretty site; they'll structure a site to convert visitors into customers.
The Small E-commerce Store
Here, the website is the business. It’s not a marketing tool; it’s the entire storefront.
- Goal: Drive direct sales and manage online operations efficiently.
- Typical Scope: A secure, reliable platform for 20-100 products. This requires a seamless checkout process, secure payment gateway integration (like Stripe or PayPal), basic inventory management, customer account functionality, and integration with email marketing platforms.
- Platform: Shopify is the default choice for a reason. It handles the complex e-commerce backend brilliantly. The cost comes from designing a custom Shopify theme that reflects the brand and optimising the user journey for sales.
- Cost Estimate: £7,000 – £20,000. This covers the professional design and setup of the store. The cost can increase with the number of products to import and the complexity of any required custom apps.
The B2B Tech Company / SaaS
This website must educate a sophisticated audience and integrate deeply with sales and marketing tools.
- Goal: Generate qualified demos, educate potential users, and support the sales team.
- Typical Scope: A highly polished design. In-depth feature pages, a resource centre with whitepapers and webinars, integration with a CRM like HubSpot for lead tracking, and potentially custom interactive tools like a pricing calculator.
- Platform: Webflow is very popular in this space for its design capabilities. A “headless” setup using a CMS like Contentful with a custom front-end framework is standard for more complex needs.
- Cost Estimate: £15,000 – £40,000+. This level of investment reflects the website's central role in the company's sales and marketing pipeline. The project requires a high degree of strategy, design, and technical expertise.
The “Hidden” Costs Everyone Forgets
My biggest pet peeve. Too many business owners think the spending stops the day the website goes live.
That’s like thinking the spending on a car stops the day you drive it off the lot.
The launch is the starting line, not the finish. A professional website is a living asset that requires ongoing investment to function securely and deliver a return. Budgeting for these is not optional.
Foundational Costs (The Rent)
These are the absolute basics required to keep your site online.
- Domain Name: Your website's address (e.g., inkbotdesign.com). This is a yearly fee, typically around £10 – £20 per year for a standard .com or .co.uk.
- Web Hosting: This is the plot of land on the internet where your website lives. Costs vary wildly. Cheap shared hosting can be £10 per month, but it's slow, insecure, and you share resources with hundreds of other sites. Quality managed hosting is closer to £30 – £100 per month and provides speed, security, and support.
- An SSL Certificate encrypts data between your site and visitors (the padlock in the address bar). It's essential for security and trust. Most good hosts include this for free. If not, expect to pay £50 – £150 per year.
Maintenance & Security (The Insurance)
This is the cost of protecting your investment.
- Platform & Plugin Updates: The core software and plugins need constant updates to patch security vulnerabilities for a platform like WordPress. Neglecting this is the number one way websites get hacked.
- Backups: If your site is hacked or a server fails, how do you restore it? A reliable, off-site backup system is your safety net.
- Security Scanning: Proactive malware scanning and firewall protection to block threats before they do damage.
- Typical Cost: Most agencies offer a monthly website maintenance plan for £50 – £500+ per month, depending on the site's complexity. It's a small price to pay for peace of mind.
Growth & Marketing (The Fuel)
A website doesn't magically attract visitors. You have to put fuel in the engine.
- SEO: The technical SEO done at launch is just the beginning. You need ongoing content creation, link building, and analysis to rank for competitive terms.
- Content Creation: Writing blog posts, case studies, and shooting videos. A static website slowly dies. A website with fresh, valuable content thrives.
- PPC / Social Media Ads: Paying to drive targeted traffic to your site via platforms like Google Ads or LinkedIn.
- Premium Plugin/App Licenses: That cool booking system plugin or Shopify sales app often comes with an annual or monthly fee, ranging from £50 to £500+ per year.
How to Get a Quote That Isn't a Wild Guess

The quality of the quote you receive is directly proportional to the quality of the information you provide. A vague, one-sentence email request will get you a vague, unhelpful price.
To get an accurate quote, you need to provide clarity.
Step 1: Write a Simple Brief
You don't need a 50-page formal Request for Proposal (RFP). Just open a document and answer these questions as clearly as you can:
- Who are you and what do you do? (A sentence or two about your business).
- What is the most critical goal of this new website? (Be specific. e.g., “Generate 20 qualified quote requests per month,” not “grow my business”).
- Who is your ideal customer? (Who are you trying to talk to?).
- List 3-5 competitor websites. For each, list one thing you like and one thing you dislike. This gives designers immense insight.
- What key features do you absolutely need? (Distinguish between “must-haves” like an appointment booking system and “nice-to-haves” like fancy animations).
A document with these five answers instantly elevates you above 90% of enquiries.
Step 2: Understand What You're Paying For
A professional quote is never just a single number. It should be a proposal that breaks down the project.
Look for distinct phases and line items:
- Discovery & Strategy: Research, planning, and defining the project roadmap.
- UX/UI Design: Wireframing, user journey mapping, and visual design creation.
- Development: Building the site, setting up the CMS, and coding the features.
- Testing & QA: Cross-browser testing, mobile device checking, and bug fixing.
- Launch & Training: Deploy the site and show you how to use it.
The proposal should also clearly state what is not included. Typical exclusions are copywriting, photography, and ongoing SEO.
Step 3: Red Flags to Watch Out For
- Instant Quotes: A quote given over the phone or via email without a detailed conversation is a guess, not a quote.
- Unrealistically Low Prices: A “£500 custom website” is a myth. You will get a flipped template with zero strategy that will cost you more in the long run. If it sounds too good to be true, it always is.
- No Portfolio or Case Studies: If they can't show you examples of their work and explain the results they achieved, run away.
- High-Pressure Sales Tactics: A good agency or freelancer is a partner. They shouldn't press you to “sign today before the price increases.”
Stop Asking “How Much,” Start Asking “What's the Return?”
We've covered the numbers, the levers, and the process. However, the most important takeaway is a shift in mindset.
A £2,000 website that brings in zero customers isn't a bargain; it's a £2,000 loss.
A £15,000 website that generates £50,000 of new business in its first year isn't an expense; it's one of the best investments you'll ever make.
The cost of a website is only relevant when measured against the value it creates. A cheap website is often the most expensive mistake a new business can make because it cripples your greatest marketing asset from day one.
Focus on the business goal. Define the value you need. Then find a partner who can build a tool to deliver that value. That's the philosophy we use when scoping projects for our clients. We don't just build websites; we build business assets designed for a return.
Frequently Asked Questions (FAQs)
What is the average cost to build a website for a small business?
For a professional, well-designed small business website from a freelancer or small agency, the average cost is typically between £5,000 and £15,000. This range covers a custom design, a solid CMS like WordPress, and foundational SEO.
How much does an e-commerce website cost?
A small e-commerce website with 20-100 products, built on a platform like Shopify by a professional agency, usually costs between £7,000 and £20,000. Costs increase significantly with custom features, extensive product catalogues, and complex integrations.
Why is custom web design so expensive compared to a template?
A template is a pre-built product that has been sold many times. Custom design is a professional service. It involves a process of strategy, user experience research, wireframing, and creating a unique visual identity explicitly tailored to your business goals and audience, resulting in a more effective final product.
Can I build a website myself for free?
You can use “freemium” builders like Wix or WordPress.com. Still, they come with significant limitations, such as forced advertising, limited features, and the inability to use a custom domain name on free plans. The actual cost is your time, which is often better spent running your business.
How long does it take to build a website?
A simple brochure website takes 4-6 weeks. A more complex small business website typically takes 8-12 weeks. Depending on the complexity, a custom e-commerce site or B2B project can take 3-6 months or longer.
What are the typical ongoing monthly costs for a website?
Expect to pay for hosting (£30-£100/month), a maintenance plan (£50-£500/month), and any premium plugin/app licenses (£10-£100+/month). This totals roughly £90 – £700 monthly to keep a professional website secure, fast, and up-to-date.
Do web developers charge by the hour or by the project?
Most agencies and experienced freelancers charge on a fixed-project basis. This is better for the client as the price is agreed upon upfront based on a detailed scope. Hourly rates (typically £50 – £150/hour) are more common for ongoing work, minor updates, or consultancy.
What's the difference between UI and UX design?
UX (User Experience) design is the strategic process of making a website easy and logical. It focuses on structure, flow, and functionality. UI (User Interface) design is the visual part—the colours, typography, and layout. A great website needs both.
How much should I budget for a website redesign?
A website redesign often costs about 75-100% of what a new website would cost. This is because it involves all the same steps (strategy, design, development) plus the added complexity of migrating content and handling SEO redirects from the old site.
Is WordPress better than Shopify?
Neither is “better”; they are tools for different jobs. WordPress is a highly flexible platform ideal for content-rich, lead-generation websites. Shopify is a specialised e-commerce platform designed to make selling products online easy.
If you're tired of vague answers and ready for a clear conversation about the value a professional website can bring to your business, we should talk. We build websites that are designed to be assets, not expenses.



