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How to Use Email to Grow Your Brand Marketing

Stuart Crawford

Welcome
I will show you how to use email to grow your brand and create an army of die-hard fans who hang on to every word that comes out from you.

How to Use Email to Grow Your Brand Marketing

I know what you are thinking, “Stuart, really? It’s 2024, and nobody reads emails anymore.” Wrong. Absolutely wrong. Email is still the most powerful personal and direct way to connect with your audience; end of statement.

But here’s the twist – most folks get it all wrong. 

Instead of treating their list as a relationship, they spam inboxes with junk like an ATM. That’s why they always fail.

I will show you how to use email to grow your brand and create an army of die-hard fans who hang on to every word that comes out from you. We are discussing creating content that excites people so much that they can’t wait to see Your name in their inbox again!

This isn’t some kind of tricks or hacks thing at all! 

This means delivering insane value, being authentic and playing long-game strategy only! 

If quick success interests you, please stop reading now; otherwise, brace yourself because we’re getting into the real deal, building something genuine that lasts forever.

We will go deep into the email marketing ocean, where I mean personalisation segmentation and automation – everything there is about it!

By the last minute of our time here today, all yours should be: ‘How do I turn my email list into a money-making machine?’

So tell me, are you in? Are you ready to stop making excuses for not taking action? Let’s hit it!

Why Email Still Reigns Supreme

Email Marketing Target Audience

You may ask yourself, “Is email still relevant?” 

You are right to think so. Email continues to bring an impressive return on investment (ROI), and some research suggests that every dollar spent can reach up to £42. This is a staggering 4200% ROI!

But beyond its financial success, something else about email marketing makes it unique: it allows you direct access to your audience’s personal space – their inboxes, which they consider private and valuable. 

In contrast with social media, where messages often drown among millions of posts, emails provide room for more intimate communication between brands and subscribers.

Building Your Email List: Quality Over Quantity

Building your email list is essential, but it’s not about having many subscribers. Instead, you want engaged readers who are genuinely interested in your offer. This is where opt-in forms come into play.

Opt-ins allow people to join your mailing list voluntarily. They’re telling you, “Yes! I want to hear from you!” This kind of permission is priceless. It means that instead of yelling into a space, you're talking to an audience willing to listen.

Creating Excellent Lead Magnets

The question becomes, how do you get someone to opt in? 

Here come the lead magnets – valuable free items given in exchange for an email address. These can be ebooks, webinars, discounts or even free consultations. The objective is to create something that appeals irresistibly to your target market.

A fitness brand may give away a week’s workouts, while a technology company might share research papers on new trends. Whatever it may be, ensure it aligns with the business identity and gives actual worth to prospective subscribers.

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Segmentation: The Secret Sauce of Email Success

What Is Market Segmentation

Think about it: when you sunbathe in the summer and suddenly receive an email about winter coats. It doesn’t suit your season, does it?

This is where segmentation plays its role in email marketing. 

You can segment your subscribers into smaller groups based on different characteristics. In simpler terms, you can personalise your messages so they speak to each group.

Segmentation Criteria That Work

You can use any of the following ways to segment your list:

  • Demographics (age, location, gender)
  • Purchase history
  • Level of engagement
  • Interests and preferences
  • Stage in the customer journey

When you identify these things about your audience, it becomes easier for you to write emails that will attract their attention because they address what this particular group needs or wants at a given time.

Personalisation: Making Every Subscriber Feel Special

Personalisation is more than just using someone’s name in the subject line (although that is a great place to start!). 

It’s about creating an email experience that feels custom-made for everyone.

Strategies for Personalisation Driven by Data

Consider your gathered data and use it to guide your email messaging. This can include:

  • Based on previous purchases, product suggestions
  • Interests aligned content ideas
  • Birthday or anniversary specials
  • For inactive subscribers, consider running re-engagement campaigns.

You want each subscriber to feel like you are talking to them specifically and meeting their needs and wants.

How to Use Email Subject Lines

A newspaper headline is comparable to your subject line – it must catch attention and tempt the reader to explore further. Given that inboxes are getting crowded, your subject line frequently determines whether or not people open your email.

Tips for Successful Subject Lines

  • Be brief (40 characters or less is ideal)
  • Create a sense of urgency or curiosity
  • Use emotionally charged power words
  • Steer clear of spammy terms such as “free” and “buy now.”
  • Experiment with A/B, testing different subject lines that appeal to your audience.

Remember: no matter how great a subject line may be, if the content inside does not deliver on what was promised, it will have been all for nothing. Always ensure you follow through with quality email content that matches what was claimed in the title!

The Art of Email Design

Ngo Email Marketing Example

Email marketing is a realm where appearances do matter. Engagement can be significantly increased by using a well-designed email that looks professional. But what does a good email design look like?

Critical Components of Effective Email Design

  1. Mobility responsiveness: You must ensure your emails appear perfect on small screens since almost 30% of them are opened using mobile devices.
  2. Clear order: Make your content more accessible to scan by including headings, subheadings and bullet points.
  3. Branded components: To improve brand recognition, include logos, colour schemes and fonts.
  4. White space: Avoid cramming too much into one area. Let your content have its own breathing space.
  5. Attractive images: Incorporate high-quality pictures which contribute value to your message.
  6. Easy-to-click CTA (call-to-action): Your CTA buttons should be easily noticeable and clickable from any mobile device.

Content is King: What to Include in Your Emails

This is where your email content meets the road. It’s your chance to add value, build trust and foster relationships with your subscribers.

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Types of Email Content Worth Thinking About

  1. Newsletters: Share company news, industry trends and valuable tips for your audience.
  2. Promotional emails: Show off what you sell or offer, but don’t make every message a sales pitch.
  3. Educational material: Use how-to guides, tutorials or insights from the field to demonstrate knowledge in an area you’re skilled at.
  4. User-generated content: Build social proof by including customer stories, reviews or testimonials about their experiences with your products/services/brand.
  5. Behind-the-scenes content: Let people witness some elements of company culture or product development behind closed doors.

Interactive pieces like polls, surveys, and quizzes can increase engagement while providing valuable data, so keep them coming! 

Remember that variety is essential when keeping things fresh for readers who might otherwise get bored if they see too much repetition over time – mix up different types within your emails regularly!

Timing is Everything: When to Send Your Emails

You’ve made the best email ever, but when should you press send? There’s no one answer to that. It all depends on your audience and industry.

Things to Think About

  1. Industry standards: B2B emails may improve during work hours, while consumer emails might be more successful in the evenings or weekends.
  2. The behaviour of subscribers: You should study your open and click-through rates for consistent patterns.
  3. Time zones: If you have a worldwide audience, consider splitting by location and sending at appropriate local times.
  4. How often: Don’t bombard your subscribers with too many emails. Keep them thinking about you without being annoying.

Automation: Working Smarter, Not Harder

Ontraport Marketing Automation Tools

You can automate email so you do not have to hit send for every single one. This enables you to send targeted messages at the right time, like having a virtual assistant nurturing your leads and customers all day.

Common Automated Email Series:

  1. Welcome series: Introduce new subscribers to your brand and set expectations.
  2. Abandoned shopping cart reminders: Give customers who left something in their carts online a little push.
  3. Follow-ups after purchasing: Show appreciation for purchases made by asking for feedback.
  4. Re-engagement campaigns: Use special offers or content to attract inactive subscribers to engage with their accounts again!
  5. Birthday/anniversary emails are great because they show that you care about milestones reached by those who subscribe! Plus, they’re fun, too 🙂

All of these things should be automated so they’re still relevant without having someone manually send out each message one after another all day long!

Measuring Success: Key Metrics to Track

To expand your brand through email marketing, understanding what works and what doesn’t is essential. This is where metrics come in. You can fine-tune your strategy and get better results over time by monitoring KPIs (key performance indicators).

Must-Have Email Marketing Metrics

  • Open rate: The percentage of subscribers that open your email.
  • Click-through rate (CTR): The percentage of people who click on a link in your email.
  • Conversion rate: The percentage of recipients who complete a desired action, such as buying something.
  • Bounce Rate: The number of emails that could not be delivered divided by the total sent emails multiplied by 100 gives you the bounce rate for that campaign or overall account during any given period.
  • Unsubscribe Rate: A measurement used to show how many recipients opted out from receiving future messages from this sender address compared to total delivered messages within a specific timeframe (usually monthly).
  • List Growth Rate: How quickly an organisation’s list grows over periods defined by months/years, etc., usually expressed as a percentage increase per month/year, etc.
  • Forward/share rate – Frequency at which emails are shared or forwarded between different users’ accounts across various social media platforms.
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Keep in mind that these metrics are not standalone. Look for trends and consider how subject lines, content types or sending times impact your outcomes.

Compliance Matters: Navigating Email Marketing Laws

Gdpr

There are laws about email marketing, such as the General Data Protection Regulation (GDPR) in Europe and the Privacy and Electronic Communications Regulations (PECR) in England. 

They exist to protect consumers and ensure ethical marketing practices. If you break these rules, expect many fines to come your way, or your company’s image could be ruined.

Important Points for Compliance

  1. Before adding anyone to your mailing list, get their permission.
  2. Ensure there is an obvious way for people who subscribe to unsubscribe from future emails to do so quickly.
  3. Every email must have your business address listed at the bottom.
  4. Be open about how subscriber information is collected and used by the company.
  5. To keep things tidy, remove addresses that bounce back or unsubscribe immediately after receiving them.

Integrating Email with Your Overall Marketing Strategy

Email is a great tool, but it works best when integrated with your marketing strategy. Think about email as just one piece of a bigger puzzle where all other marketing channels come together to form a unified brand experience.

Integrating Email With Other Channels

  • Social media: You can use emails to promote your social content and vice versa.
  • Content marketing: Drive traffic to your site by sharing blog posts or videos in the body of your emails.
  • Paid advertising: Targeted ads can be created using email list segments for lookalike audiences.
  • Events: Use email to market upcoming events and contact those participating afterwards.
  • Customer service: Gather feedback through email and deal with customer complaints/issues via this medium.

When you make everything feel like it belongs together at different points, you strengthen what’s being said by your brand throughout all its various interactions while ensuring maximum efficiency from every dollar spent on marketing.

Advanced Techniques: Taking Your Email Marketing to the Next Level

Dark Mode Accessible Email Design Example

More advanced email marketing methods can be looked into when you become an expert at the fundamental level. These approaches can differentiate you from other marketers and bring better results.

Next-Generation Email Marketing Strategies

  • Dynamic content: Automatically personalise email content in real-time using subscriber data.
  • Predictive send time optimisation: Use artificial intelligence to detect the perfect timing for sending emails to every individual subscriber.
  • Interactive emails: Add elements such as countdown timers, image carousels, or even mini-games inside your emails.
  • AMP for email: Build rich and interactive experiences right inside inboxes without requiring recipients to visit a website.
  • Behavioural trigger emails: Set up automated messages based on particular user actions or behaviours on your site.

Remember that while these strategies are mighty, they must always serve your overarching goals and deliver value to your subscribers. Don’t use advanced techniques simply for the sake of it – ensure they improve user experience and drive significant results.

Overcoming Common Email Marketing Challenges

Even the best marketers can encounter hurdles in email marketing. By preparing for these challenges, you can create ways to overcome them and keep your email marketing on track.

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Decreasing open rates

Fix: Regularly clean your list by using different subject lines or sending at various times of the day.

Growing unsubscribe rates

Fix: Ensure every email is valid, consider how often you send emails, and understand what your subscribers want.

Deliverability problems

Fix: Have a good email service provider, authenticate your domain name, and practice good list hygiene.

Low click-through rates

Fix: Be clear with CTAs, ensuring they are relevant to your audience while optimising for mobile use.

Lack of engagement

Fix: Use fun elements that require interaction from the reader, like polls or quizzes—Personalise content based on previous interactions with the subscriber.

Remember that each challenge provides an opportunity to improve upon something else! The more tests run through this process lead towards success instead of failure; don’t forget about the journey itself, as it may hold valuable lessons along the way, too!

Artificial Intelligence And Design

The world of email marketing is constantly changing. You need to know what’s new so your brand can be on top. This means keeping up with trends and technologies that are just starting and may eventually take over email marketing as we know it today.

New Email Marketing Trends

  • Artificial Intelligence-driven personalisation: Machine learning algorithms will enable hyper-personalised email experiences.
  • Voice-optimised emails: As voice assistants become more common, emails may need to be optimised for audio readability.
  • More emphasis on privacy: With increased concerns regarding data security, brands must also ensure they are transparent enough when handling subscriber information and take extra care.
  • Dark mode optimisation: Since many email clients now offer dark mode features, ensuring all your messages look good both ways should become a priority.
  • Email Augmented Reality: AR technology could allow subscribers direct interaction with products showcased within an e-mail message itself rather than having them redirect visitors elsewhere like before!

It’s exciting thinking about what lies ahead. Don’t forget that the fundamental principles behind successful campaigns remain unchanged – providing value consistently while being genuine throughout each interaction with those subscribed to receive updates from you regularly over time!

Conclusion: Harnessing the Power of Email for Brand Growth

Email marketing goes beyond sending messages; it's about creating relationships, giving value, and developing connections with your audience. 

By incorporating the strategies we discussed – from building lists and segmentation to personalisation and advanced tactics – you can turn your email marketing from a simple communication tool into a powerful engine for brand growth.

Successful email marketing is an ongoing testing, learning, and refining process. Stay curious, be open-minded to try new things, and always consider what your subscribers want or need when creating content.

Every brand has its unique way of achieving success through this journey, so remember that not all companies will use the same methods you do while remaining true to themselves throughout the entire process. 

However, it’s essential to listen closely to feedback given by consumers because, ultimately, they are who should matter most during this period.

Are you ready yet? Let’s go ahead and unlock some more potential together here today! The inbox is waiting…

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FAQs

How often should I send emails to my subscribers?

Start with one per week and then modify it according to how engaged your audience is. Some companies successfully email their customers every day, while others only send out a monthly newsletter. The trick is finding that sweet spot where you remain in the minds of consumers without becoming an annoyance.

Is it worth paying for professional email marketing tools?

Yes! Professional websites have features like automation, segmentation and detailed analytics, which can enhance your results significantly. They also ensure deliverability and compliance with laws governing email marketing.

What are some ways I could lower my bounce rate?

To reduce the number of bounced emails on your list, you should regularly clean it by deleting invalid addresses, using double opt-in when verifying new subscribers, avoiding spam trigger words in subject lines/content, send from reputable IPs/domains adequately authenticated.

What's a good strategy for growing my email list?

Use valuable lead magnets, opt-in forms on your website, and social media promotion and consider popups or exit-intent forms. Always prioritise bringing in quality subscribers who genuinely care about what you have to offer.

What can I do to increase open rates?

Write eye-catching subject lines that will make recipients want to click on them, personalise messages sent out via emails, ensure relevance through segmentation based on interests/previous interactions between sender and receiver(s), test different times of day/week/month when sending messages etc., also use recognisable names that build trustworthiness in the “from” field.

Can we buy lists of emails?

No – generally speaking, buying email lists is not recommended practice. It may harm delivery rates and violate laws relating to this kind of advertising, thereby damaging brand reputation, amongst other things, so always focus on building organic relationships with potential customers instead!

How do I ensure my emails look okay no matter what device they’re viewed on?

Use templates designed specifically for responsive design; keep subject lines short & sweet; layout should be single-columned; buttons/links must be easy enough for fingers (not just clicks) to tap easily; font size needs readability consideration too. Also, always remember to test!

What should happen next when someone unsubscribes from my mailing list?

It would be best to accept their choice and then immediately remove them from your list. Asking why they left might work, but don’t force feedback if uncomfortable – however, trying anything even slightly pushy here could backfire big time later down the line, so steer straightforward altogether, please 🙏🏻

How can we use email marketing campaigns targeted at inactive subscribers?

Make special offers of exclusive content within re-engagement campaigns explicitly designed around these groups’ interests/preferences. Alternatively, simply ask them directly whether or not they still wish to receive correspondence from us going forward after being given a couple of chances to respond positively in the first place before getting rid of anyone else who doesn’t seem interested anymore either way 😊

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Written By
Stuart Crawford
Stuart Crawford is an award-winning creative director and brand strategist with over 15 years of experience building memorable and influential brands. As Creative Director at Inkbot Design, a leading branding agency, Stuart oversees all creative projects and ensures each client receives a customised brand strategy and visual identity.

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