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5 Ways AI is Accelerating Supply Chain Management

Stuart Crawford

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Effective and transparent supply chain management is essential for businesses to stay competitive in an increasingly global marketplace.

5 Ways AI is Accelerating Supply Chain Management

Effective and transparent supply chain management is essential for businesses to stay competitive in an increasingly global marketplace. 

For ambitious firms with more extensive supply chains, managing vendors can be a significant challenge, but artificial intelligence is helping to break down age-old barriers. 

AI technology can help businesses address challenges and manage supply chains semi-autonomously. This can help to lower costs and free up resources for other areas of operation. 

The transformative potential of AI is no secret when it comes to supply chain management, and EY data shows that 40% of supply chain organisations are already investing in generative AI tools for optimised efficiency. 

With emerging tools already helping to streamline processes, break down industry silos, and mitigate instances of overstocking, supply chain automation is rapidly accelerating the evolution of supply chain management, so let’s explore five ways in which businesses can use the technology to embrace positive change: 

1 – Comprehensive Visibility

Businesses Can Benefit From Real Time Supply Chain Visibility

By embracing AI, businesses can benefit from real-time supply chain visibility throughout their vendors and suppliers. This focuses on tracking shipments, monitoring inventory levels, and troubleshooting possible issues. 

This added transparency can help businesses quickly address and rectify inefficiencies that could impact supply chain operations. 

For firms that operate extensive overseas supply chains, the ability to instantly track the progress of goods and ongoing inventory levels can be a significant asset in maintaining healthy relationships with suppliers while ensuring that stock levels don’t diminish to dangerous levels. 

2 – Gauging Sentiment

Another emerging use case for AI in supply chain management revolves around gaining real-time sentiment overviews for market demand. 

Data collection points for this aspect of artificial intelligence can be found in point-of-sale insights, social media mentions, and business reviews.

Uniting this structured and unstructured data with AI tools like Google’s Video AI empowers businesses to gain actionable insights into changes in customer demand and can help to identify the causes for the shifting sentiment—whether it stems from the emergence of new competition or product shortcomings. 

This subset of social listening can help businesses actively manage their supply chains to ensure no instances of overstocking goods, which should diminish sentiment, meaning that they’re unlikely to sell out. 

3 – Payout Automation

Supply Chain Management Payout Automation

Artificial intelligence can also pay dividends when it comes to accounts payable processes. With the help of automation technology, AP management can be optimised without the risks caused by manual data entry and human error. 

Managing vendors and suppliers can take time management tools and effort for firms with more extensive supply chains. However, AP automation tools can offer intelligence invoice capture technology that eliminates the need for manual data entry processes. 

With the ability to extract data from invoice formats like PDF, scanned images, or EDI, the Optical Character Recognition (OCR) technology can interpret and capture data to automatically generate invoices and introduce more automation to the payout process in a time-efficient manner. 

4 – Predictive Management

Supply chain management, more so than many other industries, can be riddled with inefficiencies beyond the control of businesses. This is inevitable when operations occur in the big wide world and away from controlled office environments. 

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While no business can prevent an extreme weather event from disrupting the delivery process within supply chains, machine learning (ML) is helping to deliver far greater volumes of logistical data that can identify optimal shipping routes, cargo loads, and warehouse inventory space to remove friction throughout the delivery process. 

As a subset of AI, ML is becoming an invaluable tool in supply chain management and can even help maintain compliance by analysing camera footage in warehouses to ensure workers follow safety and environmental protocols. 

These insights can all help anticipate inefficiencies and dangers that could impact supply chains and mitigate them promptly. 

5 – Advanced Quality Control

Alongside identifying future risks to supply chains, AI management tools can also efficiently inspect products for evidence of defects or poor production standards. With a more holistic supply chain overview, AI can track and trace products that fail quality control to their source for easy reference. 

This added automation element to the quality control process means businesses can continue to match customer expectations by ensuring that no low-quality products are shipped by mistake. This helps to reduce the issuance of refunds, replacements, or returns from unsatisfied customers. 

Sustainable Supply Chain Management

These technologies are already growing in use cases for global enterprises, and we expect AI to continue to bring new efficiencies to the supply chain management landscape shortly. 

By adopting artificial intelligence for a more holistic overview of vendors and suppliers, businesses can keep ahead of their rivals in offering high-quality products to customers while using powerful insights to detect inefficiencies or possible disruptions to supply and demand. 

Equipped with automation capabilities, businesses can enjoy more functional relationships with vendors, helping to ensure supply chains are as friction-free as possible. The AI boom will support business operations in countless ways, and supply chain management capabilities will improve exponentially.

FAQs

How does AI improve demand forecasting in supply chains?

AI is changing the face of demand forecasting, analysing vast amounts of historical data, market trends, and external factors such as weather patterns to develop highly accurate predictions. This helps companies to efficiently manage inventory levels, preventing stockouts while minimising excess inventory costs.

What is the role of AI in improving inventory management?

AI-driven systems can analyse real-time data to optimise inventory levels, set reorder points, and create effective replenishment strategies to keep companies from overstocking and understocking while ensuring products are in stock where and when needed.

Where does AI enhance warehouse efficiency?

AI improves warehouse functions by systematising item pickup, simplifying complex procedures and improving the speed at which work is completed. Automation based on AI can massively reduce labour deployment and its costs while improving efficiency.

How does AI help with supplier management?

AI can assess supplier performance by analysing on-time delivery, product quality, and pricing data. The intelligence will further help the business make informed decisions on the selection and management of suppliers, further improving the overall supply chain performance.

How does AI influence the transportation and logistics of supply chains?

The AI will study the weather and other elements of traffic to come up with the best routes to take in shipping, thereby reducing delays even at worst. With this, transportation and logistics across the supply chain are improved.

How does AI help reduce the operational costs of supply chain management?

AI-driven automation can work without errors for much longer than most people, significantly reducing human-oversight-led errors and workplace incidents. Besides this heightened accuracy and productivity, lowered labour costs can go a long way toward more economical operational expenses.

Does AI assist in the quality control of a supply chain?

The answer is yes; AI can proactively identify potential quality issues in manufactured goods. For instance, one automobile manufacturer implemented an AI-powered alert system to sift through customer feedback for maintenance issues; the savings reaped ran into millions of dollars.

In what respect does AI contribute to supply chain resilience?

AI empowers capabilities such as making decisions more quickly, enhancing the accuracy of forecasts, and creating end-to-end visibility in the network to build resilient supply chains. These capabilities help organisations anticipate disruptions, respond to them and maintain continuity in operations even under disrupted conditions.

What does AI do about automating routine tasks in supply chain management?

It automates repetitive and time-consuming tasks such as data entry, invoice processing, and order tracking, freeing human resources to attend to more strategic activities. Therefore, AI will improve the efficiency and effectiveness of general supply chain management.

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Written By
Stuart Crawford
Stuart Crawford is an award-winning creative director and brand strategist with over 15 years of experience building memorable and influential brands. As Creative Director at Inkbot Design, a leading branding agency, Stuart oversees all creative projects and ensures each client receives a customised brand strategy and visual identity.

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