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The Importance of Authenticity in Branding

The Importance of Authenticity in Branding

The best brands never pretend to be something they aren't—their personalities shine through every facet of their marketing, and their customers feel it.

We live in a world where brands are competing to become the preferred choice of consumers and buyers. However, the reality is that the majority of brands today fail to distinguish themselves from their competitors and fail to effectively convey the quality and values of their products or services. Most brands rely on traditional marketing tactics to generate awareness, and awareness alone cannot lead to purchase intent and purchase. That's why brands must begin to embrace authentic, innovative strategies to stand out in a competitive marketplace.

A brand is more than a logo. It's a brand attitude. And while branding can take many forms, there is one universal truth: authenticity.

What is Authenticity?

Example Of Authenticity In Branding Dove Ad

Authenticity in Branding can be defined as “the extent to which a brand successfully communicates its core value proposition through its brand promise(s), brand personality, and brand image”. It is the extent to which a brand aligns with consumer beliefs, attitudes, opinions, and values. It is the degree to which a brand has a meaningful relationship with customers.

Five key components influence brand authenticity:

  1. Brand promise. A brand promise is a company's message to communicate its brand identity. Brand promises are often used to distinguish brands from their competitors. Brand promises can include claims regarding quality, performance, and customer service.
  2. Brand personality. The personality of a brand refers to how the brand presents itself. Personality is established through various means such as a brand's visual style, the type of packaging it uses, its colours, its advertising, etc.
  3. Brand image. Brand image refers to the overall impression consumers have about a brand. Brand image is created by advertising, packaging, and other promotional methods.
  4. Brand image positioning. Brand image positioning is an overarching strategy that involves defining the brand's purpose, determining its target market, and crafting the brand image.
  5. Brand story. The brand story refers to the company's history and values. You can build the brand story through corporate history, product history, corporate policies, and company values.

A successful brand will demonstrate a high degree of authenticity in each of the five components outlined above.

How do I Become Authentic?

Statistic On Branding Authenticity

As a brand, your responsibility is to deliver a quality experience to your audience. As a business, you're constantly trying to create authentic content that engages your audience. But, do you know what it takes to show authenticity in branding?

Authenticity is the ability to communicate your purpose effectively to your customers and employees. Being authentic as a brand allows you to connect with your audience and encourage them to engage with you.

Here are some tips to make you show brand authenticity:

  • Be authentic in everything you do: A genuine brand is more than just having a website or a social media page. It would be best if you strived to have an actual presence in your brand's community.
  • Make authentic content: Creating authentic content requires much effort. Authentic content requires a clear message but is also about connecting with your audience. It's about sharing information that matters to them.
  • Connect authentically with your audience: Don't push information down their throat. Make sure your content provides real value and is relevant to them. They'll move on if they're not engaged by the content you share.
  • Share the authentic experience: Your audience wants to feel like you're talking directly to them. They want to know that you care about them. They don't want to feel like you're only trying to sell to them.
  • Be transparent: Transparency is the key to becoming authentic as a brand. It's the first step in building trust. So, it would help if you were honest about your business practices and goals. Be transparent about what you're doing, why, and for whom you're doing it.
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These are the essential tips to become authentic as a brand. If you want to know how to become a brand, you're at the right place. We'll discuss how to build a brand strategy, create a brand identity and implement a brand plan.

The Power of Self-Expression

Brands Self-Expression

When you think about the word brand, you will see images of famous companies selling their products in big stores. They are so popular that everyone knows them and people remember them for a long time.

But if you are not talking about famous companies, but you are talking about small businesses, then you have a minimal scope. But if you want to do something that will make your company stand out from others, then it is time to understand the power of self-expression.

Let's see what the three ways to make your brand authentic are:

Express yourself through the products

A company that sells authentic products means that the product is made with the best quality material. So, it should be made of the best quality material and used for its intended purpose.

It is not that only the products are essential, but the company should also express itself. There are different ways to express yourself through the products; you can put your brand's name in the product's name or add a tag with the brand name on it.

You can also make your brand and products to the specifications you want.

Create the perfect logo

Logos are the first impression that people get about the company. You should also create the logo to leave a lasting impression on the viewer.

So, you need to make the logo to tell your brand's story and make people know about you.

Use a suitable colour scheme

You will never know the impact of colours on people and how they feel. So, when creating a new business, you should take care of the colours you use.

Your brand needs to be unique to attract people, so it is time to use colours to help you do this.

Why Is Self-Expression Important?

Self-expression is one of the most potent and practical tools to communicate a brand's values. As a result, it has become a key pillar of brand identity and positioning, alongside values, culture, experience, and content. 

As the nature of modern marketing changes to reflect a growing consumer focus, the importance of self-expression has never been greater. Self-expression involves the ability to communicate the brand's personality through its visual identity and message. 

It also encompasses the ability to convey a consistent and compelling message across all media channels. The strength of self-expression is that it enables a brand to speak with a single voice. The same values, content, imagery and messages appear on everything that bears the brand's name. This consistency increases the brand's reputation and reinforces the brand's position.

In the last few decades, the marketing industry has witnessed the rise of the internet and online commerce. This has created a whole new landscape regarding how consumers connect with brands. Nowadays, it's easier than ever to reach consumers and connect with them individually. With this in mind, we must consider how self-expression will help us build a loyal following.

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In a world where the lines between marketing and customer service have become blurred, marketers need to make sure they are communicating their core values and offering a range of products and services that meet the needs of their customers. 

The key to creating a successful brand is to create an emotional connection with consumers. By understanding the needs of customers and the market, marketers can create products and services that meet the needs of these groups. A brand is no longer just the name on the packaging. People have an idea about the brand and how they feel when they see and use it. When they see the brand's name and logo, they automatically think about its values, culture, product/service and other relevant aspects.

Self-expression should be a crucial part of a brand's strategy. In an increasingly competitive world, self-expression is the most effective way of communicating a brand's values. Consumers are more likely to buy a brand based on what it stands for rather than what it offers.

How to Build Trust in Your Brand

Brand Trust Outbound Marketing

Building trust in your brand is vital if you want to succeed online. This is especially true in the world of SEO. Many people are willing to cheat to the top of search engine results, but only one company has what it takes to truly stand out from the crowd: Google. The search giant uses various signals to determine which websites get rewarded and which don't.

We're here to tell you everything you need to know about building trust in your brand, and we've got the tools to help you along the way. First, let's talk about why building trust in your brand is essential.

Two key reasons building trust in your brand is so important: 

  1. You can rank higher in search results 
  2. You can earn more money.

You can't expect to rank highly in search results if you're not known for quality. The same goes for earning money. People will click on your links if they trust you, and trust is built over time. It's a long journey, but if you keep on trucking, you can expect to reap the rewards.

What Does Building Trust in Your Brand Mean?

To build trust in your brand, you need to do several things: 

  • Make a solid commitment to providing great content.
  • Make sure you keep your promises
  • Create a positive image for yourself 
  • Keep an eye on your competitors

Here are a few examples of ways to build trust in your brand:

1 – Create Compelling Content

Content is king, and you should never forget that. If you're trying to build trust in your brand, your main goal should be to provide great content. When people share your content, they say, “Hey, I like this company. They're trustworthy.” Think about all the people who link to your articles and press releases—they're also saying, “I like this company. They're trustworthy.”

2 – Keep Your Promises

If you break your promises, you can't expect people to trust your brand. This is the biggest mistake that almost every company makes, so you must learn how to avoid this. Be upfront with your customers and promise them what you say you're going to do. If you fail to deliver, they're going to go somewhere else.

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3 – Have a Positive Image

People judge a book by its cover. They decide whether or not to buy something before ever reading a single word. And if you're building trust in your brand, your image matters.

One of the biggest mistakes that almost every business makes is focusing on how good they look and how great they're making people feel rather than how they can solve problems and improve lives. The difference between good and great is the same as between a mediocre and an excellent product. 

This is because when we buy products and services, we buy into a relationship. We're saying, “This is who I am and what I stand for. I choose this company because I believe they will help me be the best version of myself.” Great companies have learned to understand their customers better than they understand themselves and mastered the art of empathy.

How to Create a Brand that Resonates

Emotional Branding Definition

How do you create a brand that resonates with customers? Let's look at creating a brand that resonates with customers and using emotional appeal to get sales.

You've probably noticed that brands often seem to have an emotional appeal to them. These brands have become synonymous with something emotional, from Disney to Nike to Starbucks. Brands can create an emotional appeal to their customers because they understand what emotional needs their customers are feeling, and they give them what they're seeking.

We'll learn about people's three primary emotional needs and how businesses can cater to those needs to gain emotional appeal.

Emotional Need #1: Affirmation

People like feeling appreciated, validated and accepted. They like to feel that what they're doing matters and that their efforts are appreciated. Businesses can cater to this need by saying thank you, or even better, telling their customer that what they're doing matters.

Emotional Need #2: Status

People like being part of a group and having others notice them. They want to be recognised, acknowledged, and seen as an equal. Businesses can cater to this need by celebrating their successes, recognising employees, and making it clear they're valued and needed.

Emotional Need #3: Validation

People like to feel that they're understood and accepted. They like to feel that their thoughts are important and that their feelings are understood. Businesses can cater to this need by encouraging customer input and acknowledging their customers' feelings.

How to Build Your Brand With Passion

Consumer Vs Marketers Stats

The marketing world is fast-paced and competitive, and the ability to effectively build and sustain a brand is critical for success. Today, I'm going to talk about how to build a brand by focusing on the three critical pillars of marketing:

Brand Personality

Brand personality is the image and attitude of your company, business, or brand. Do you have a clear message and brand personality? This is the first pillar of brand building.

Brand Mission

A brand mission is why your company exists in the first place. What is your business or brand all about? A mission is something bigger than a company or product.

It should serve a purpose. It should reflect the organisation's core values and express its brand identity. It should give the company its personality and character.

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A brand mission is the most critical part of branding. It gives a clear direction to your company or business. It is the foundation of your business. It helps communicate to customers what you do and what you stand for.

Brand Promise

The third and final pillar of brand building promises. The promise is about how well your brand performs. When people hear your brand, what are they thinking? What do they expect from your company? This is the promise of your brand.

In marketing, there are two types of promises:

  • Short term promise
  • Long term promise

Let's look at both of them.

Short Term Promise

Short-term promise refers to a single promise that your brand delivers. It's about the value you deliver today.

This may be about the value you provide to your customers, the quality of your products, or the level of customer service you provide.

Your promise to customers is the immediate result you deliver in return for their money.

Short-term promises are tangible things your company delivers, and you'll receive a result. These results are what you're supposed to show to your customers.

Long term promise

Long-term promise refers to the promise you make to yourself. In other words, this is the promise you make to your team, family, friends, and customers. It's about what you're going to become in the future.

Your promise to your customers, team, family, and friends is what you will do as a company or brand in the future. This is your long-term promise.

Long-term promises are intangible things, and you won't get a result. Your team, friends, and customers don't know what they will get from you until you do it.


You can use various ways to brand yourself, whether with a logo, a recognisable slogan, a memorable tagline, or even a series of words and symbols you have created specifically for your brand. 

Whatever your method, the idea behind branding yourself is that people connect more easily with what they identify with. It also allows you to connect your brand with their emotions and desires. 

In the case of brands and corporations, we refer to these emotional connections as “brand loyalties” or “brand attachments.” Brands that connect with consumers sincerely have created a strong “brand attachment.” For example, when consumers think of the famous swoosh, they see Nike. A great example of an emotional connection is the famous Apple logo, an image many people identify with, even though it has nothing to do with the actual brand.

Want to increase sales and increase brand awareness? Show authenticity in Branding. Your products and services must match who you are as a brand and what you stand for.

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Stuart Crawford

Stuart Crawford is an award-winning creative director and brand strategist with over 15 years of experience building memorable and influential brands. As Creative Director at Inkbot Design, a leading branding agency, Stuart oversees all creative projects and ensures each client receives a customised brand strategy and visual identity.

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